EXPLORE ELEANOR
From the first arrival details to the final farewell, find the tools that connect your guest experience and your resort team.
FOLLOW THE GUEST JOURNEY
Explore the features for each stage, or browse the full platform below.
EXPLORE THE PLATFORM
Choose an area to see how Eleanor supports your guests and your resort team.
Pre arrival
Collect guest details in advance and give your team more time for the welcome.
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Pre arrival / During the stay / After departure
Promote room and meal-plan upgrades, gifts and experiences, then encourage return visits with post-departure campaigns.
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During the stay
Give guests an easy way to discover resort information, facilities and experiences.
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Pre arrival / During the stay
Bring dining, spa and activities together, with each department in control.
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Pre arrival / During the stay / After departure
Reach guests through your resort app, web app or WhatsApp, with a centralised inbox.
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During the stay
Coordinate housekeeping, maintenance and internal tasks, with clear follow-up.
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During the stay
Bring in-stay surveys, activity feedback and complaints together with resolution tracking.
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During the stay
Help guests browse food, drinks and resort products as part of the same stay.
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During the stay
Prepare departure information and keep guests informed when schedules change.
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PEOPLE DELIVER HOSPITALITY
Eleanor brings the work and its information together, so your team can spend less time coordinating between systems and more time looking after guests.
Tell us where your team loses time. We’ll show you how Eleanor can help.