CENTRALISED BOOKINGS & ITINERARIES
Every booking connected.
Every stay planned.
Bring dining, spa and activities into one booking system. Give your team a shared view of guest plans, with less back-and-forth between departments.
Every booking connected.
CONNECTED BOOKINGS. LESS COORDINATION.
One centralised booking system. One powerful itinerary
Less booking admin
Manage dining, spa and activity reservations without juggling separate lists or repeating work.
No more lost capacity
Keep availability and bookings in one place to avoid double bookings and make better use of capacity.
Your choice of how to book
Keep bookings with your team, let guests book directly, or offer both – all while maintaining your resort’s personal service.
More incremental revenue
Make ancillary bookings easier to manage, capture more opportunities and grow revenue from your resort’s experiences.
BUILT FOR YOUR RESORT TEAM
One booking system.
Individual department controls.
Bring dining, spa, activities and excursions into one central booking system. Your team can manage reservations from desktop or mobile, while each department controls its own availability – without needing a separate system.
BUILT AROUND YOUR OPERATION
The tools to manage every booking.
Give departments the controls and information they need to manage bookings and prepare for demand.
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Direct booking management
Manage bookings centrally without a separate booking system. For experiences needing more coordination, such as private dinners, offer a request-to-book option.
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Department controlled time slots & availability
Let each department open, block or close time slots and set cut-off times for bookings and cancellations.
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Powerful resource management
Control resource availability and bookings for more complex operations and activities.
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Extensive reports
Use booking reports, participant lists and forecasting tools to prepare teams, allocate resources and plan for demand.
A BETTER-PLANNED STAY
Less time organising.
More time enjoying.
Guests have one personal itinerary that updates as bookings change, whether they book themselves or your team arranges everything.
Bring your bookings together. Give your team clarity.
See how Eleanor connects resort bookings, guest itineraries and your team.
FAQs
Bookings and itineraries, explained.
What is centralised resort booking software?
Centralised resort booking software brings reservations for dining, spa treatments, activities and excursions into one system. Eleanor gives resort teams a shared view of bookings and availability, while individual departments retain control over their schedules. It reduces the need for separate booking tools, simplifies coordination and connects reservations to each guest’s itinerary.
Can our resort manage bookings without a guest app?
Yes. Eleanor’s centralised booking system can be used independently of a guest app. Resort teams can manage dining, spa, activities and excursions from desktop or mobile, while each department controls its own availability. Resorts can keep reservations entirely staff-managed or offer direct guest booking through the Eleanor guest app.
Can guests book resort experiences before they arrive?
Eleanor supports pre-arrival itinerary planning and guest bookings, allowing resorts to make selected dining experiences, spa treatments and activities available before guests arrive. Resorts control which experiences guests can book directly and which require assistance or confirmation from the team, helping guests plan their stay while maintaining personal service.
Can dining, spa and activity bookings appear in one guest itinerary?
Yes. Eleanor brings dining reservations, spa treatments, activities and excursions together in one personalised guest itinerary. As bookings change, the itinerary updates to reflect the guest’s plans, whether reservations are made directly by guests or arranged by the resort team. This gives guests a clearer view of their stay and helps departments stay coordinated.
Can Eleanor manage bookings for third-party tours and excursions?
Eleanor supports the management of resort activities and excursions within its centralised booking system. For experiences involving external providers or requiring additional coordination, resorts can use request-to-book workflows. The Eleanor team can discuss how third-party experiences fit into your resort’s booking and itinerary requirements.
How does Eleanor help resorts avoid double bookings?
Eleanor brings bookings and availability into one central system, giving departments clearer visibility of reservations and available capacity. Each department can open, block or close time slots, set booking cut-off times and manage resources. This helps reduce booking clashes, avoid overbooking and make better use of dining, spa and activity capacity.
Can Eleanor provide resort-branded guest itineraries as PDFs?
Eleanor creates personalised guest itineraries that bring resort bookings and experiences together in one place. Guests can access their plans through the Eleanor guest app, with updates as reservations change. For resorts that require branded PDF itineraries, the Eleanor team can confirm the available sharing and export options.