Siyam World optimized task efficiency, cutting completion times by 45%

Client & Location
Siyam World – located on the island of Dhigurah in popular Noonu Atoll, Maldives
# of Rooms
499 Rooms, 18 accommodation categories of one-to six-bedroom villas, pavilions and residences

RESULTS

45% improvement in task completion since real-world data integration
Over 3,000+ monthly tasks and managed through Eleanor module, accessible to all staff
Play-by-play logs and reports simplify task analysis

Siyam World, situated in Dhigurah Noonu Atoll, covers 54 hectares and can be accessed through a 40-minute scenic seaplane or a 30-minute domestic flight to Maafaru Airport, followed by a brief 10-minute speedboat ride. This five-star premium all-inclusive resort offers a variety of accommodations, from lush Pool Beach Villas to captivating Over-Water Villas with slides. Inclusive dining across twelve restaurants, indulge in daily activities, and revel in the proximity of the house-reef just steps away from the beach. With a wave pool and the Maldives’ first water park, Siyam World invites guests to an imaginative experience blending land, ocean, and sky.

PROBLEM

Siyam World faced two primary challenges:

Acknowledging bottlenecks: Siyam World recognized a need to address inefficiencies and delays within their task management, identified through a single daily report.

Task completion hindrances: The resort faced challenges in enhancing and tracking completion times due to discrepancies in available data.

SOLUTION

Eleanor’s Task & Guest Request module seamlessly handles real-time and future tasks across all resort departments. The daily task report provides crucial insights for daily resort operations and management.

RESULT

Eleanor has facilitated the implementation of a system that provides real actionable data. Monthly, it facilitates:

45% improvement in task completion since real-world data integration
Over 3,000+ monthly tasks and managed through Eleanor module, accessible to all staff
Play-by-play logs and reports simplify task analysis

“The results have been very impressive, and we now have a system which is being used as intended and providing real actionable data for us. Eleanor has been extremely flexible and presents us the solutions, the best part is that they propose solutions with considerations made from all aspects, their genuine approach to make things easy for the resort is why we love them!”, says the Resort Manager.